FAQs

How far can I go?

The GoRide can take you up to a 20 mile range. This depends on many factors, such as the weight of rider, speed, slope, and road conditions.

Are the board + remote rechargeable?

Yes both the board and remote are rechargeable and it’s as simple as plugging the charger into your GoRide and remote (USB) .

How do I set it up?

Turn on your board, turn on your remote, and get on the board and ride!

How do I control it?

Use your handheld remote to accelerate and brake and use your feet and leaning motions to maneuver

What maintenance is needed?

No maintenance required. However, some prefer to clean the board and remote with a cloth towel

Is it water resistant?

GoRide is splash resistant for days when puddles can come at a surprise.

Where does GoRide Ship?

Worldwide.

What is your refund policy?

Refunds are processed on a case by case basis.

What is your return/exchange policy?

If you received your product and aren’t satisfied, you may exchange it for a new one within 30 days. Shipping and handling fees not included.

I’m interested in distribution partnership, who should I contact?

Please contact us for all distribution needs.

We’re ecstatic that you’re interested in our product!

I need more information, who do I contact?

Please contact us.

We’re here to answer any questions, concerns, or issues you have.​​